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PRIVACY POLICY

Thank you for visiting our website www.bmobil.cz. The security of your personal data and the respect for your privacy are priorities for us. We are committed to protecting your information in accordance with European and Czech data protection laws, specifically the General Data Protection Regulation (GDPR) (EU Regulation 2016/679). In this policy, we provide you with all the information about how we collect, use, protect, and share your personal data.


1. Basic Information

The data controller of your personal data is BMOBIL, a commercial company registered in Praha, Czech Republic. We process your personal data in compliance with the rules set out by the GDPR and applicable Czech legislation.

Contact Information of the Data Controller:

  • Company Name: BMOBIL
  • Postal Address: Praha, Czech Republic
  • Email Address: info@bmobil.cz
  • Phone Number: +420 773 552 857

We have also appointed a Data Protection Officer (DPO) to ensure that all data processing practices comply with applicable regulations. You can contact them for any questions related to the protection of your personal data.

Contact Information of the Data Protection Officer (DPO):


2. Personal Data Collected

We collect personal data directly from you when you use our website, services, or make product purchases. Below is an overview of the types of data we collect:

Data Provided Directly by You

When you use our services, you may provide us with personal information such as:

  • Identity: First name, last name
  • Contact Information: Email address, phone number, delivery address
  • Payment Data: Credit card number, payment details
  • Order History: Details of purchased products, order dates, payment method
  • Customer Service: Information you provide during interactions with our support team (via email, phone, online chat, etc.)
  • Participation in Promotions/Contests: Name, photo (if applicable), etc.

Data Collected Automatically

When you browse our website, some data is automatically collected, such as:

  • IP Address: Unique identifier of your device on the network.
  • Browser Type and Operating System: To ensure compatibility of our website with your device.
  • Cookies: Cookies are used to improve your experience on our site and personalize the services we offer.
  • Site Usage: Pages visited, actions taken, clicks, time spent on each page.

3. Purpose of Data Processing

We process your personal data for the following purposes:

Contract Execution

We use your data to process your orders, deliver products, and ensure the smooth completion of the transaction (billing, payment processing).

Customer Service Management

We collect and use your information to provide personalized assistance, respond to your inquiries, and resolve issues you may encounter with our products or services.

Commercial Communication (with consent)

If you have provided your consent, we send you newsletters, promotional offers, information about products or services that may interest you, and opportunities to participate in surveys and contests.

Enhancing User Experience

We collect information on how you interact with our website to improve usability, personalize product recommendations, and optimize navigation.

Security and Fraud Prevention

We process your data to ensure transaction security and protect against fraud on our site.

Legal Compliance

We are required to retain certain data to meet our legal and tax obligations (e.g., invoices and accounting information).


4. Sharing Your Personal Data

Your personal data will only be shared in the following situations:

Service Providers

We may share your data with third-party service providers who assist us in performing our services, such as shipping companies (to deliver your products), payment processors (to handle your payments), and marketing and advertising agencies (if you have consented to receiving commercial communications).

Legal Compliance

In certain cases, we may be required to share your data with public authorities or judicial bodies if necessary to comply with a legal obligation or court order.

Professional Advisors

In the course of managing our business, we may share data with our legal, tax, or accounting advisors to ensure compliance with legal and regulatory obligations.


5. Data Security

We implement appropriate technical and organizational security measures to ensure that your personal data is protected against loss, unauthorized access, alteration, or disclosure. We strive to provide a secure environment for your data by using encryption technologies, firewalls, and other protections for online transactions.


6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, namely:

  • To execute your orders and associated services.
  • To meet legal obligations, including tax and accounting requirements.
  • To manage customer relationships and product warranties.

Data is deleted or anonymized once the retention period has expired, unless a law or other obligation requires us to retain it for a longer period.


7. Your Rights Regarding Personal Data

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request information about the personal data we hold about you.

Right to Rectification

You can request the correction of any inaccurate or incomplete data.

Right to Erasure

You have the right to request the deletion of your personal data in the circumstances provided by law.

Right to Restriction of Processing

You may request the restriction of the processing of your personal data in certain situations.

Right to Object

You can object at any time to the processing of your personal data for legitimate reasons, including for direct marketing purposes.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

You may withdraw your consent at any time, without affecting the lawfulness of processing based on your consent before its withdrawal.

To exercise these rights, please contact us at the following email address:


8. Changes to the Privacy Policy

We may update this privacy policy from time to time to comply with applicable law or to improve our practices. We will inform you of any changes by updating this page and changing the "last updated" date at the bottom of this policy. We encourage you to review this page regularly for any updates.


9. Contact

If you have any questions or concerns regarding how we process your personal data or if you wish to exercise your rights, please feel free to contact us:

  • Postal Address: Praha, Czech Republic
  • Email Address: info@bmobil.cz
  • Phone Number: +420 773 552 857
  • Data Protection Officer (DPO): Lakhdar Benyoucef
  • DPO Email Address: lakhdar@bmobil.cz
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